VIDEO: US Family Health Plan Regional Spotlight: Pacific Medical Centers, Northwest Region

The US Family Health Plan Alliance comprises six regional health care providers that offer the TRICARE Prime benefit to over 150,000 military families and retirees across the country.  US Family Health Plan members living in the Puget Sound area of Washington State are served by the US Family Health Plan at Pacific Medical Centers (PacMed™).

Dr. Rick Ludwig started his career with PacMed in 1981 as an internist and now serves as Medical Director and Chief of Primary Care for the US Family Health Plan at PacMed.  He oversees the majority of primary care for the region’s US Family Health Plan members.

In a new US Family Health Plan video, Dr. Ludwig highlights the patient-centered approach PacMed takes to providing health care to military families and retirees.

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MEMBERS GO RINKSIDE AT MILITARY APPRECIATION NIGHT SPONSORED BY MARTIN’S POINT HEALTH CARE

This past Veterans’ Day, US Family Health Plan members cheered for the local hockey team, Maine Mariners, at a military appreciation night sponsored by Martin’s Point Health Care, a US Family Health Plan member organization.

In a new US Family Health Plan Alliance video, members share what makes USFHP special and how it has helped them handle all of their medical needs.

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High-Quality Health Care for Active-Duty Military Families

The US Family Health Plan provides high-quality healthcare to over 150,000 members nationwide, including military retirees and family members of active-duty military personnel who receive the TRICARE Prime benefit.

In a new US Family Health Plan Alliance video, Dr. Steven Kravet, MD, MBA – president of Johns Hopkins Community Physicians – discusses the unique needs of active-duty military families and how the Johns Hopkins US Family Health Plan delivers high-quality health care to active-duty dependents, bringing peace of mind to service members stationed abroad.

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Day of the Deployed: We’ve Got Your Back

This week, on National Day of the Deployed, the US Family Health Plan Alliance celebrates the brave men and women in our Armed Forces who are currently deployed and all those who have served abroad at some point in their service.

Family readiness is a critical component of the military medical readiness mission. Active-duty military members have earned the right to peace of mind, knowing their families are well taken care of back at home.

As a trusted provider of military healthcare, we are committed to providing our members with the highest quality of care. When active duty military families and retirees enroll with one of the six providers within the US Family Health Plan Alliance, they become part of our family. Our members can say with complete confidence that we always have their backs.

So whether active-duty member families are deployed in the next city, state, country or continent – down the street or thousands of miles away – the last thing they have to be concerned about is whether their loved ones have access to the care they need, when they need it.

We pledge to continue delivering top-rated health care with the highest levels of patient satisfaction to our members across the country. We cannot thank you and your families enough for your service and sacrifices.

Care Can’t Wait: US Family Health Plan Provides 24-hour Health Care through Telehealth and Nurse Hotlines

Sometimes care can’t wait.  Patients increasingly require on-demand care outside of the traditional setting of a hospital or clinic.  Thanks to advances in technology, individuals can have easier access to health care and medical resources – often even from home.

In a new US Family Health Plan Alliance video, Dr. Steven Kravet, MD, MBA – president of Johns Hopkins Community Physicians – discusses how the Johns Hopkins US Family Health Plan integrates telehealth and technology into the quality health care they provide to their members. Read more

US Family Health Plan Regional Spotlight: Johns Hopkins, Mid-Atlantic Region

 

The US Family Health Plan Alliance comprises six regional health care providers that offer the Tricare PRIME benefit to nearly 150,000 military families and retirees across the country.  US Family Health Plan members in the Mid-Atlantic region are served by Johns Hopkins US Family Health Plan.

Dr. Steven Kravet, MD, MBA, has overseen the delivery of primary care for beneficiaries of the Johns Hopkins US Family Health Plan for the past nine years.  He serves as president of the physician group, Johns Hopkins Community Physicians, responsible for the majority of the primary care for the region’s US Family Health Plan members, of which approximately 70 percent are military retirees and 30 percent are active-duty military dependents.

In a new US Family Health Plan Alliance video, Dr. Kravet highlights Johns Hopkins’ long history of working with the military population going back three decades and how it has been able to grow throughout the region.  Read more

US Family Health Plan Celebrates Military Spouse Appreciation Month

May is Military Spouse Appreciation Month, a time to celebrate the contribution and sacrifices made by military spouses, who support our service members. It is our honor and privilege to provide health care to the spouses of active-duty service members, activated members of the National Guard and Reserve, and retirees. Read more

What is the US Family Health Plan?

For over 30 years, the US Family Health Plan has provided a patient-centered approach to health care for active-duty U.S. military family members, activated National Guard and Reserve family members, military retirees and their families. Over 150,000 US Family Health Plan members nationwide enjoy access to quality health care with top-rated patient satisfaction through six regional TRICARE Prime providers.

Many of the benefits of being a member of the US Family Health Plan, as well as how the US Family Health Plan serves its members, are laid out in a recent educational video, which you can watch here.

The US Family Health Plan has been labeled a model for reform for the Military Health System and has been applauded for exemplary patient satisfaction, having far surpassed the patient satisfaction rates of other managed care plans for nearly two decades. Our overall satisfaction rate is more than 92 percent, according to the most recent Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey.

US Family Health Plan Members have access to advanced medical care and services in their communities, and our providers have a deep understanding of military culture and the unique components of care associated with the military community. Our care providers pride themselves on offering world-class health care for their patients, including wellness and disease prevention programs, disease management and continuity of care.

To learn more, about US Family Health Plan, please watch our latest video above or continue to explore our website.

VIDEO: Incentivizing Patient Wellness with US Family Health Plan’s Population Health Approach

The US Family Health Plan’s patient-focused approach that emphasizes and incentivizes lasting patient wellness is unique among health care options in the Military Health System. Read more

VIDEO: Ensuring US Family Health Plan Members Enjoy High Satisfaction with Health Care

A patient-focused approach to health care enables the six member organizations of the US Family Health Plan to achieve high levels of patient satisfaction among their nearly 150,000 members across the country.

Dr. David Howes, president and CEO of member organization Martin’s Point HealthCare in Maine, explains how the US Family Health Plan maintains satisfaction by prioritizing members’ personal needs.

“When you are a member of US Family Health Plan, we feel a responsibility to help you to become and remain healthy, and to do that in a way that meets your personal needs. In addition, there is the value that we have put together networks of providers, doctors, hospitals and care managers that can help guide you through the care system in a way that means that you will never be unable to find somebody to care for you or your family,” Howes says.

The US Family Health Plan keeps an eye on its progress and effectiveness by measuring its members’ overall satisfaction with their health care over time, including their ability to easily access care and their happiness with their health outcomes. In fact, two US Family Health Plan member organizations – Martin’s Point Health Care and Johns Hopkins – were recently listed among the top private health plans in the country for patient satisfaction by the National Committee on Quality Assurance (NCQA) Private Health Insurance Plan Ratings 2017–2018.

“We are probably among the health plans in the U.S. that are most satisfying to their members. We find that we are at the absolute top of the heap, with over 90% of our members saying that they are satisfied or very satisfied with their health plan,” Howes says.