Contact
For all other inquires, please use the form below. The form below is used for communication purposes only. Your information will not be shared with third parties.
Contact Health Care Customer Representative
US Family Health Plan of Southern New England
Serving Massachusetts, including Cape Cod, as well as Rhode Island and parts of Northern Connecticut
1-800-818-8589 Members
1-888-815-5510 Non-Members
Website: https://www.usfamilyhealth.org
Complaints: Michael.Bucell@usfamilyhealth.org
Providers: Stephanie.Tooley@usfamilyhealth.org
CHRISTUS Health
Serving Houston, TX San Antonio, TX Leesville, LA and Lake Charles, LA
1-800-678-7347
Website: http://christus.usfhp.com
Complaints: ChristusCag@christushealth.org
Providers: CHP.networkdevelopment@christushealth.org
Johns Hopkins Medicine
Serving Maryland, Washington, DC, Delaware, Virginia, and parts of West Virginia and Pennsylvania
1-800-808-7347 Member
1-800-801-9322 Non-Member
800-808-7347 Providers
Website: http://www.hopkinsmedicine.org/usfhp
Complaints: ComplaintsQI@jhhc.com | WWhitfield@jhhc.com | jfenstermaker@jhhc.com
Providers: USFHPCustomerService@jhhc.com | 1-800-808-7347
Martin’s Point Health Care
Serving Maine, New Hampshire, Vermont, Upstate and Western New York and Pennsylvania.
1-888-674-8734 Members
1-888-241-4556 Non-Members
Website: https://tricare.martinspoint.org
Complaints: customer.experience@martinspoint.org | 1-888-396-2714
Providers: 1-888-732-7364
Pacific Medical Centers
Serving Western Washington, Eastern Washington, Northern Idaho, Western Oregon
866-418-7346
Website: http://www.usfhpnw.org
Complaints: Christopher.Ashton@
Providers: USFHPProviderRelations@
Saint Vincent Catholic Medical Centers
Serving New Jersey, Western CT, Lower Hudson Valley, NYC including Nassau and Suffolk counties.
1-800-241-4848
Website: http://www.usfhp.net
Complaints: CaColon@svcmcny.org | Mamaya@svcmcny.org
Providers: FConcepcion@svcmcny.org | Mamaya@svcmcny.org