MEMBER MINUTES VIDEO: ‘Quality Care from the Right People’

USFHP Member Minutes Profile

U.S. Air Force Chief Master Sgt. Charles Halsted, Retired

Charles “Chuc” Halsted served three decades in the U.S. Air Force National Guard after four years of active-duty Air Force service. Upon his retirement six years ago, he and his wife, Christine, returned home to Maine and joined the US Family Health Plan Alliance through local provider, Martin’s Point Health Care.
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Chief Halsted knows that caregivers working with military retirees or active-duty families need to have an understanding of the military culture to establish trust, which he says is especially important in medical care. This culture of trust is what drew Halsted and his wife to Martin’s Point and the US Family Health Plan.

“When you step out of the service, and you look for trust – that kind of trust you’ve been used to for a long time – you look for quality care,” he says. “Are you secure day in and day out that you have the right people for you? US Family Health Plan and Martin’s Point were a no-brainer.”

Chief Halsted also discusses the importance of the positive culture and reliable access at Martin’s Point, a major factor in his family’s decision to stay in Maine.

“I’ve seen a lot of care. I couldn’t be happier with US Family Health Plan and Martin’s Point in the care I get from them,” Halsted says. “I know I can be well taken care of. And when I look down the line, at my age, I know they’ll be there for me, and there’s tremendous security in that.”

The Halsteds are among nearly 150,000 US Family Health Plan members nationwide who enjoy access to quality healthcare with top-rated patient satisfaction through six regional TRICARE Prime providers. To learn more about US Family Health Plan, watch the interview above or explore the rest of our website.