Contact Health Care Customer Representative
US Family Health Plan of Southern New England
Serving Massachusetts, including Cape Cod, as well as Rhode Island and parts of Northern Connecticut
1-800-818-8589 Members
1-888-815-5510 Non-Members
Website: https://www.usfamilyhealth.org
Complaints: feedback@brighton-marine.org
Providers: ProviderRelations@
CHRISTUS Health
Serving Houston, TX San Antonio, TX Leesville, LA and Lake Charles, LA
1-800-678-7347
Website: http://christus.usfhp.com
Complaints: ChristusCag@christushealth.org
Providers: CHP.networkdevelopment@christushealth.org
Martin’s Point Health Care
Serving Maine, New Hampshire, Vermont, Upstate and Western New York, and parts of Pennsylvania and Ohio
1-888-674-8734 Members
1-888-241-4556 Non-Members
Website: https://tricare.martinspoint.org
Complaints: customer.experience@martinspoint.org | 1-888-396-2714
Providers: 1-888-732-7364
Pacific Medical Centers
Serving Western Washington, most of Central and Eastern Washington, Northern Idaho, Western Oregon, and most of California
800-585-5883, Option 2
Website: http://www.usfhpnw.org
Complaints: John.Ferrell@usfhppacmed.org
Providers: USFHPProviderRelations@
USFHP@SVCMC,Inc
Serving New Jersey, Western CT, Lower Hudson Valley, NYC including Nassau and Suffolk counties, and Pennsylvania.
1-800-241-4848 Members
1-800-241-4848 Option #3 Non Members
Website: http://www.usfhp.net
Complaints: jprosser@svcmcny.org
Providers: provnetwork@svcmcny.org
Johns Hopkins Medicine
Is not a member of the Alliance
For media inquiries only, please email Debra Wada debra.wada@usfhp.com
For General Inquiries, please e-mail us at alliance.admin@usfhp.com
Contact a Health Care Customer Service Representative, click here.
For all other inquires, please use the form below. The form below is used for communication purposes only. Your information will not be shared with third parties.
This website is hosted by the USFHP Alliance, (the “Alliance”) a trade group for the US Family Health Plans. The Alliance itself is not a health plan or a health care provider and does not have the same privacy and security protections that a health plan or health care provider would have. For your own protection, please do not disclose health information, personal financial or other sensitive information when using this web page, and always make sure that you are communicating directly with your health plan or provider before sharing this type of information. If you are unsure of how to reach your own plan or provider, please ask us how and we will be happy to assist.