Information for Providers

Authorization Information

We are pleased to provide you with this information relating to authorization requirements for US Family Health Plan members.

On this page you can download PDF files of each of these documents. You can also view this information by clicking on the links in the menu on the right.

Providers now have the ability to check status of Claims, Eligibility, and Authorizations online. To learn more or to sign up for this service, please contact our Provider Inquiry Department at the number below.

We appreciate your continued support of the US Family Health Plan and our authorization process. Please remember that authorization requests are to be submitted in advance and that services requiring authorization are denied if they have not been approved by the Martin's Point Medical Services Department.

If you have questions or comments, please contact the Provider Inquiry Department at 1-888-732-7364 or your Network Representative.